Two popular Bedford pubs have had a great start to 2019 after being recognised at the Charles Wells awards. The Embankment took home the Best In-House Training award, and The White Horse on Newnham Avenue won the Best Beer & Cellar award.
Bedford based brewer and pub company Charles Wells host the awards each year to recognise the achievements of its pub partners over the previous 12 months.
Judges say The Embankment thoroughly impressed judges to win the training award, especially with a high level of staff retention that speaks volumes to its success in this area.
General manager, Gemma Mallet, who narrowly missed out on the Rising Star award but received special recognition said: ‘We love what we do here at The Embankment and receiving the award for our in-house training means the world to us.
“We couldn’t have done this without the amazing support we have from our beautiful guests, our fantastic suppliers and of course all the team here at the pub.”
Meanwhile, judges gave the Best Beer & Cellar award to the The White Horse, citing their attention to detail in keeping its cellar in tip-top condition, which is reflected in the outstanding quality of the beer served.
Steve Fuller, at The White Horse said: “For me, these awards are really important as they set a standard for us here as a team. The Best Beer & Cellar award recognises that we’re doing something good and it gives everyone a real boost.
“We manage our beers very carefully; the process from when they arrive to how we condition our ales, to how we store our beers and making sure the temperature is correct.
“We want our customers to know that every time they come here, we have a consistent product that we serve and that they know our beers are well kept. It’s about a beautiful pint on the bar, and that’s what we strive to achieve every time.”
Handing out the awards at Bedford’s Swan Hotel on 10 January, Chief executive of Charles Wells, Justin Phillimore added: “It’s vital to recognise the outstanding contribution that each team has given throughout the course of the year.
“Seeing what great things have come over 2018, we’re all very excited about what 2019 has to offer.”
