Complaints

Bedford Borough Council to address concerns over high level of upheld complaints

Bedford Borough Council is addressing concerns over how it handles complaints after a report from the Local Government & Social Care Ombudsman (LGSO) revealed a high rate of upheld complaints...

Central Bedfordshire Council urge SEND parents to use complaints procedure

Parents of pupils with special educational needs and disabilities (SEND) in Central Bedfordshire are being urged by the council to use its complaints procedure if serious school-related issues arise...

Wixams Parish Council told to improve conduct as standards committee investigates 39 complaints

Wixams Parish Council should try to improve the conduct of its meetings, a borough council meeting heard. Cllr David Sawyer (Lib Dems, De Parys) made his comments following...

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