New outpatient facility at Bedford Hospital set to reduce waiting times

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Lord-Lieutenant Susan Lousada opens the new facility at Bedford Hospital as staff look on. Image: Bedford Hospital
Lord-Lieutenant Susan Lousada opens the new facility at Bedford Hospital as staff look on. Image: Bedford Hospital

Next week a new expanded, modern and purpose-built outpatient facility at Bedford Hospital will begin treating patients, with the hope of improving patient experiences and reducing waiting times.

34 new rooms, created on two vacant floors within the Cauldwell Centre on the hospital site, were officially opened this week (5 October) but will open to patients on Monday (10 October).

The new rooms, which increase the overall number of outpatient rooms from 19 to 53, include 27 purpose-designed outpatient rooms, three treatment rooms for minor procedures and four e-consultation rooms.

“I am delighted and honoured to officially open this new space at Bedford Hospital,” said HM Lord-Lieutenant of Bedfordshire, Susan Lousada, as she cut the ribbon to the new facility

“It [will] make a huge difference to the working lives of our local hospital staff, [and] will make a big difference to the care our community receive,” she added.

The new reception area on the second floor of the Cauldwell Centre. Image: Bedford Hospital
The new reception area on the second floor of the Cauldwell Centre. Image: Bedford Hospital

The new outpatient space is just one of several redevelopment projects the Trust have embarked on in order to improve patient and staff facilities on its two hospital sites.

It also supports the Trust’s COVID-19 recovery plan, in which Government funding was awarded to NHS hospitals to help tackle the backlog and return elective and outpatient waiting times to pre-pandemic levels.

Patient needs

Cathy Jones, Deputy CEO and COO for Bedfordshire Hospitals said: “In the face of undeniable pressure, our teams have worked exceptionally hard to treat both COVID-19 and non-COVID-19 patients throughout the pandemic while supporting the continuation of planned and urgent care services.

Hayley Peacock-Jordan, Senior Sister within Outpatients. Image: Bedford Hospital

Meanwhile, Hayley Peacock-Jordan, Senior Sister within Outpatients at Bedford Hospital added, “we are very much looking forward to welcoming our patients to this modern, patient-centred facility.

“Our clinical teams have played a huge part in the planning of this new space to ensure it meets the needs of our patients.

“We absolutely know that this is going to make a huge difference to the experience and care our patients and visitors receive.”

 
 
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