Bus users are being asked for their views on several Stagecoach East routes, including the 905 between Bedford and Cambridge.
Customer opinions are being asked on the 905 between Bedford and Cambridge via St Neots, as well as the Babraham Park & Ride, Citi 4 between Cambourne and Cambridge, and Citi 8 between Cottenham and Cambridge and 8A between Orchard Park and Cambridge.
You can complete the Customer Surveys here: stagecoachbus.com/promos-and-offers/east/passenger-survey.
The survey includes questions on potential changes to the services and timetables, customers’ general satisfaction levels and opinions on how their services could be improved.
Darren Roe, Managing Director of Stagecoach East, said: “Our customers are the real focus of our organisation, so it is hugely valuable for us to get feedback on what we are doing and how we are working to improve things.
“We would never say that everything is perfect. In the busy, congested towns and cities we work in, there will always be challenges to overcome and improvements to be made, but all of our colleagues wake up every morning with the purpose of making our service better for our customers.”
Customers have criticised the bus company for unreliable and cancelled buses, leaving them stranded or late.
Stagecoach say that reliability across the service is improving and that last week, across its full range in Bedfordshire and Cambridgeshire, it completed over 99.5% of its scheduled miles.
