local government and social care ombudsman

Central Bedfordshire Council forced to apologise for late school start decision

A local authority must apologise to a Central Bedfordshire parent for failing to make its own decision on her request to delay her summer-born child’s start at school, relying on headteachers...

Borough Council told to apologise after faults found in handling of care charge debt

Bedford Borough Council has been told to apologise and pay £300 compensation after a watchdog found faults in the way it dealt with a vulnerable resident’s care charges...

Bedford Borough Council to address concerns over high level of upheld complaints

Bedford Borough Council is addressing concerns over how it handles complaints after a report from the Local Government & Social Care Ombudsman (LGSO) revealed a high rate of upheld complaints...

Watchdog finds Central Bedfordshire Council at fault after girl with complex needs missed out on education

A Central Bedfordshire mother has received an apology and £500 from the local authority after it failed to make legal educational provision for her daughter’s complex needs, according...

Central Bedfordshire Council at fault over failure to provide education for bullied child

A local authority has apologised to a Central Bedfordshire mother and her child and paid them £300, after a local government watchdog found three separate faults in handling...

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