Receptionist Preassessment Unit

    Luton Hospital
    Admin/ Secretarial / PA
    Full time - 37.5 hours per week (Monday to Friday)
    £18,870 - £19,918 pa
    Job description

    We are a busy thriving Department – looking for a full time receptionist to cover Monday to Friday.

    We can accommodate long days 08.00 -18.00 but hours can be discussed at interview

    Main duties of the job

    To welcome patients to the dept and arrive them and depart them on computer system. To send completed paperwork to Evolve on completion of assessment. To maintain a steady flow in the clinic.

    Working for our organisation

    Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton.  Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

    You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required.

    We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

    Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

    All new staff will be subject to a probationary period covering their first six months in post

    Detailed job description and main responsibilities

    Job Description

    The post-holder will be Department  based but be responsible for providing support to staff monitoring IT systems and provide a comprehensive service to the Department . The Receptionist will undertake clerical work, necessary in the efficient running of the Department, and will need to work without supervision, using their own initiative when dealing with enquires that arise. The post also demands the ability to communicate at all levels with patients, relatives and medical colleagues to maintain a high standard of service to meet the needs of the patients.


    To provide support regarding communication for staff within the Trust and with patients / relatives, to facilitate a successful outcome of all enquires.

    Person specification

    Computer literate

    Essential criteria
    • Able to use computer systems
    Desirable criteria
    • IPM Evolve ICE aware


    Essential criteria
    • good communication skills
    Desirable criteria
    • Good communication

    able to prioritise workload

    Essential criteria
    • organisational skills
    Desirable criteria
    • Good communication
    Closing date: 28/06/2022
    How to apply