- Cranfield University
- Admin/ Secretarial / PA
- 37 hours per week, normally worked Monday to Friday. Flexible working will be considered.
- Full time starting salary is £18,302 per annum with additional performance related pay up to £20,133 per annum.
- Job description
Cranfield University’s world-class expertise, large-scale facilities and unrivalled industry partnerships is creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here.
Facilities (site Services) is seeking applications with experience in delivering a high level of Customer Service including investigating numerous enquiries in person, by telephone or email. The role will be the central point of contact for a wide number of internal and external enquiries and must present at all times, a friendly, knowledgeable and professional attitude, demonstrating high standards of customer service to all contacts.
Facilities are a major support service for the University, dedicated to the effective management, development and maintenance of the University’s buildings, infrastructure and land.
Our operational area covers a range of activities including the operation and maintenance of the University estate which comprises a variety of nearly 300 buildings ranging from offices, shops, laboratories, hangars and hotels to houses, flats and student halls of residence.
Facilities also provide central support services to include 5 Receptions, security, telephones, post, stores and transport. This role forms part of the Facilities Site Services Team which is responsible for providing Reception and Admin support to the Facilities Professional Service Unit.
About the Role
The post holder is required to work within a small team and is responsible for Goods Inwards work relating to the booking, collection, storage and transfer of goods, the collection and delivery of mail across the Campus, and processing outgoing post and parcels.
You will have GCSE English and Maths or equivalent and be able to demonstrate prior experience in a customer facing role. With excellent interpersonal skills and communication skills both verbally and in writing. You will be flexible and able to plan and prioritize workload.
You must hold a clean and valid Driving License and be able to undertake the physical aspects of the job role.
Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here. We aim to create and maintain a culture in which everyone can work and study together and realise their full potential.
Diversity and Inclusion
Our equal opportunities and diversity monitoring have shown that minority ethnic groups are currently underrepresented within the university and so we actively encourage applications from eligible candidates from these groups.
How to apply
For an informal discussion about this opportunity, please contact, Diana Price, Site Services Manager by email at firstname.lastname@example.org
Please do not hesitate to contact us for further details on E: email@example.com Please quote reference number 3751.
Closing date for receipt of applications: 26 September 2021.
- How to apply