Customer Service Advisor – NFU Mutual

    HFU Mutual
    Customer Service
    Stagsden, Bedford
    Full time
    Based upon experience.
    Job description

    NFU Mutual Bedford are looking for a full time Customer Service Advisor. The role will cover customer service for our existing clients and new enquiries for personal and commercial products. The role is based at our Stagsden office in rural North Bedfordshire so own or independent transport is essential as public services are limited.

    We are looking for an individual who has the following attributes:

    • Good relationship building
    • Face-to-face/direct telephone experience
    • Excellent telephone manner
    • Adaptable IT skills
    • A good team player
    • Self-motivated

    NFU Mutual has been trading for over 100 years with the highest reputation within the insurance and financial services sectors. As part of the NFU Mutual umbrella you will benefit from the following:
    –    Full training of the NFU Mutual products and distribution lines
    –    Continued development with great career progression
    –    Pension contribution
    –    20 days holiday (with an additional 1 day for every full year’s employment up to a maximum of 25)
    You will need to have a minimum of 4 GCSE’s (or equivalent) including Maths and English, face to face or direct telephone customer contact experience would be an advantage. The role will be office based, Monday to Friday (9am-5pm) with an hours lunch. The salary will be based upon experience.

    If you’re looking to apply or want to find out more please call Judith on 01234 824 901 or email your CV to
    Advert closing date: 25th June 2021

    Please note, you will be employed by an Agent of NFU Mutual and not by NFU Mutual directly.

    How to apply