- East London NHS Foundation Trust
- Admin/ Secretarial / PA
- Full Time
- £19,737 - £21,142 per annum
- Job description
Do you have proven the experience of working in administration? OR are you looking for a role that helps build a career in administration and skills that lasts a lifetime?
Would you be interested in working in our supportive and friendly Administration Team?
It is exciting times for our Administration Team and we have new opportunities.
Leighton Road Surgery
Are forward thinking, innovative and patient focussed
Recognise that the quality of our work is driven by the quality of our people
Are committed to providing an open, friendly and supportive environment where all staff are encouraged to share ideas and contribute to continuously improving the service we offer
Will provide you with all the tools, training and personal support needed to enjoy and succeed in this key patient service role
What is a Patient Records Administrator?
Our Administration Team is made up of three specialities Patient Records, Patient Results and Non-NHS Administration.
This role is within the Patient Records speciality and will include:
Dealing with internal requests paper records
Arranging all Non-NHS Administration
Providing excellent customer service to your colleagues, the patients of the Practice, and our external clients
Our company and this role will continue to evolve and you will be expected to rise to the challenge
What we look for in your application:
Proven background with the positive attitude and outlook required to work in a dynamic, fast-paced and customer centred business
Proven Team Player with pride in how you interact with colleagues and contribute to a positive working environment
Professional pride in the quality of your work and relationship with your customers
A healthy dose of common sense and proven record of working autonomously. Our environment is dynamic and varied and common sense will guide your decision making
Proven ability to adapt to change we are constantly improving and evolving our ways of working and new technologies. You need a proven background of adapting to change
The skills we are looking for you to bring to the team:
The ability to work in an efficient, helpful and methodical manner, keeping the patient at the forefront of everything you do
Proven background with accurate, timely and efficient data inputting
Proven ability to following processes and procedures accurately and efficiently
An enthusiastic approach to new changes in an ever-evolving team
Meticulous attention to detail
Competent in the use of PC based technologies including Microsoft Outlook, Word. Full training will be given for in-house systems. You will also attend several external medical terminology training courses
An understanding of the importance of confidentiality in the workplace and able to follow data protection policies and guidelines
Great communication skills face to face, on the phone and written / via e-mail
Plus ELFT Values
This advert closes on Tuesday 27 Oct 2020
Proud member of the Disability Confident employer scheme
- How to apply