Citizens Advice sees 30% rise in volunteers following coronavirus redundancies

Citizens Advice

Citizens Advice Bedford has seen an increase of almost 30% in volunteer applications in the last three months, mostly linked with people who have or are about to be made redundant.

And the charity is still very keen to hear from anyone who might be facing a change in circumstances, but wants to make use of their existing skills and experience.

“People volunteer with us for different reasons,” explained Marianna Liberio, recruitment coordinator at Citizens Advice Bedford.

“For some, it’s to gain experience to enhance their job applications, whilst for others it’s to put their existing skills and experience to good use due to having been made redundant or, retiring.

“Nonetheless, the biggest reward for them is being able to make a difference in people’s lives and giving back to the local community.”

Citizens Advice volunteers don’t need to have any previous experience and full training is given.

“The only qualities and skills that we look for in our volunteers are a willingness to learn, basic IT proficiency in Internet browsing and Microsoft Word and a good level of written and spoken English,” said Marianna.

Citizens Advice
One of Citizens Advice Bedford’s volunteers giving advice during the coronavirus lockdown

Due to the nature of the role, candidates must be aged 18 or above.

Volunteers can work from home, provided that they have access to an internet-connected device and training combines E-learnings and online workshops that can be completed from home.

“The minimum commitment that we ask for is six to eight hours a week – one full day or two half days, between Monday to Friday. Hours are flexible and there is lots more information on our volunteering portal,” said Marianna.

For more information about Citizens Advice Bedford and an online application form to volunteer visit:

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