Bedford Moorfields Eye Hospital has been given an overall ‘good’ rating by the Care Quality Commission (CQC). It had previously been rated as ‘requiring improvement’.
In the report the hospital’s surgical services received an ‘outstanding’ rating which helped bump up the score.
The inspection observed the hospitals effectiveness and adaptability to patients’ needs, as well fully supporting members of staff.
Staff were also praised for their compassionate care with feedback from Moorfields patients recognising the staff as “caring and treated them with kindness”.
Something echoed by David Probert, chief executive of the Hospital: “These achievements are thanks to the dedication and commitment of our workforce at all levels… who strive to improve and innovate in order to provide the compassionate care recognised in the CQC’s report.”
In recognition of its leading role in training and innovation, the inspectors noted the outstanding advances in research.
This included stem cell technology, something recognised by Chief Inspector, Professor Ted Baker: “Moorfields has a worldwide reputation for its services and research work. The trust had an experienced leadership team with the skills, abilities, and commitment to provide high-quality services.
“The trust’s family and friends test were consistently good and many included comments about individual staff providing exceptional care.”
The full report can be read at the CQC’s website.